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Family Support & Clinical Outreach Specialist (Bilingual/Bicultural Focus)

At Children’s Center, we support children and families experiencing suspected physical abuse, sexual abuse, emotional abuse and neglect. We are a private, non-profit center providing trauma-informed medical assessments, forensic interviews and family support services to help children and caregivers find a path toward healing. Children’s Center is nationally accredited and a member of the Oregon Network of Child Abuse Intervention Centers. We are passionate about our work and invite you to share our mission of protecting abused and neglected children and preventing child abuse.

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The Family Support & Clinical Outreach Specialist provides crisis counseling, education and on-going information and referral for caregivers struggling with the issues of child abuse or neglect. This position plays an important role in our multidisciplinary team approach to the evaluation of suspected child maltreatment by working in partnership with medical examiners, interviewers and local investigative agencies. This position also collaborates with our Prevention Education Team to provide child abuse outreach and education in Clackamas County. Critical to this position is the ability to provide bilingual/bicultural specific services to the clinic and our Spanish-speaking community.

Department: Clinical
Status: Exempt / Full-Time
Start Date: 10/1/2017

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Essential Functions and Responsibilities

Family Support (0.6 time):
  • Meet with families or caregivers to provide trauma-informed crisis support, prevention & parenting education, and referrals.
  • Follow-up with families or caregivers to offer on-going support, information and referrals via phone, mail and/or email.
  • In partnership with our Medical Examiners and Interviewers, help create treatment recommendations for children and communicate recommendations to family or caregiver as appropriate.
  • Provide bilingual/bicultural support to Intake department and clinic.
  • Assist Family Support Supervisor with maintaining Clackamas County family and child support services database, including mental health service providers and general prevention & parenting education materials.
Clinical Outreach & Education (0.4 time):
  • In coordination with the Prevention Education Team, perform outreach and maintain relationships with professional and community partners, including but not limited to law enforcement, DHS, schools and youth-serving agencies in Clackamas County.
  • Act as Clinical Team’s key contact and coordinator for outreach, presentations and educational talks.
  • Create and deliver presentations to diverse audiences on topics related to Children’s Center, child maltreatment, and the impacts of trauma on children.
  • Maintain accurate records of outreach and education activities.
  • Lead parent support groups and educational workshops in English and Spanish in response to identified community needs and organizational goals.
  • Represent Children’s Center in a professional and collaborative manner at external meetings.
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  • Complete all required documentation and reports.
  • Keep informed of the latest child maltreatment issues and family support techniques.
  • Receive continuing education related to child abuse issues, including specific training as requested.
  • Participate in team meetings and case consultations.
  • Maintain confidentiality.
  • Testify in court as necessary.
  • Work collaboratively in a team environment with a spirit of cooperation.
  • Develop and maintain positive working relationships with community partners and with all levels of the organization.
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  • Master’s degree in social work, counseling, psychology, sociology, child development or related field and two or more years of related clinical experience; or equivalent combination of education and relevant experience. Experience requirement may include volunteer work, internships, and other experience gained as part of degree program.
  • Training and/or experience and skill in crisis management, information & referral services, and cultural diversity.
  • Ability to communicate effectively in English and Spanish, orally and in writing.
  • Knowledge of child maltreatment dynamics, effects of trauma, and trauma-informed treatment.
  • Compassionate, respectful, and collaborative communication and work style.
  • Experience conducting outreach, making presentations and receiving feedback from diverse audiences. Comfortable with providing Spanish language interpretative and translational services in a professional environment.
  • Proficiency in working with Microsoft Office suite applications and ability to learn other data management systems.
  • Ability to transport self reliably to and from meetings, presentations and events throughout Clackamas County. Valid driver’s license and access to reliable motorized vehicle required. Mileage will be reimbursed.
  • Some evenings and weekend hours required for support groups and outreach; schedule may be flexed to accommodate work outside of normal clinic hours.
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$44,000-$47,500 DOE. Children’s Center also offers a comprehensive benefits package including medical, dental and vision insurance; flexible spending account; retirement plan; paid holidays and a generous paid time off (PTO) plan.

Children’s Center is an EEO employer. All qualified applicants receive consideration for employment without regard to race, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by law.

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How to Apply

If you have the necessary qualifications and are ready to join our caring and compassionate team, please email your resume along with a cover letter to HR@childrenscenter.cc. Include “Family Support & Clinical Outreach” in the subject line of your email.

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